Read about SiteCompanion's improvements over time
We've just added a new feature to SiteCompanion: predefined clickable messages to guide users as they begin using your chatbot. When the chat window opens for the first time, these messages provide clickable suggestions, helping users quickly get started without needing to type.
This feature is designed to create a more seamless and user-friendly experience, ensuring visitors find relevant answers and engage effectively with your bot
You can now upload an avatar for your SiteCompanion bot, adding a unique touch to your chat interactions. The avatar will be visible during conversations and can also be shown on the chat open/close button, making it easier for visitors to recognize your bot at a glance.
This feature helps create a more personalized and engaging experience for your users. To set up an avatar, head over to your SiteCompanion dashboard and upload your desired image.
Improve user engagement on your website. The chat window now auto-opens when a visitor lands on your site for the first time, welcoming them with a message and encouraging interaction. This feature is perfect for ensuring that your customers know they can easily reach out with questions or support requests.
To prevent it from becoming intrusive, the chat window will not appear again for that visitor once they close it, creating a seamless and non-disruptive experience for repeat users. This balance helps to boost engagement without annoying your returning customers.
If you'd like to enable this feature, simply go to your SiteCompanion dashboard and turn on the auto-open option.
It is now possible to upload an Excel or CSV file with training questions. This allows you to bulk-upload and instantly train your bot instead of adding the training questions one by one.
Nowadays, many web pages use JavaScript to render HTML. Our new web scraper has JavaScript enabled and uses the fully rendered result to add to your bot's knowledge. This means all your VueJS, React, Angular based applications are no longer excluded from benefiting from SiteCompanion.
A welcome email message is now sent to new users upon registration. With an introduction to the developer and creator of SiteCompanion, the wish is to make it as easy as possible for users to reach out with feedback and suggestions
It is now possible to search your data sources and training questions. This makes it easier for users who manage long lists of sources or questions.
With our plans enforcing limits on the amount of messages per month, having a limit to the amount of messages each user can send is a way of having more control over the service. With the message limiting feature, you can set a limit to the amount of messages your bot accepts per IP address in a certain amount of time.
It is not uncommon for a question or answer to contain a URL. From now on, links are automatically recognized and transformed into clickable links.
Uploading PDF files has been possible since launch. However, adding PDf files by URL was not yet supported. It now is, allowing online hosted PDF files to be processed as well.
With the new training question feature, you can add question-answer combinations which your bot uses as added knowledge when answering questions.
This is a perfect addition to the already available training methods of using web page URLs and PDF files.
SiteCompanion now uses streamed responses!
With streamed responses, users no longer have to wait for the full response to be generated before they are presented with text. Results appear on the screen as they are generated.
Besides the standard chat-bubble implementation, users can now also embed a chat-window onto an individual web page. This uses an iframe and is equally simple to install.
Users can now edit the base-behaviour of their bot by editing the bot instructions. This can help change the tone-of-voice in which the bot responds, and allows for basic business logic to be included in the bot's knowledge.
A sitemap URL is pre-processed and validated before submission. This prevents invalid sitemap files to be added.
After thorough testing, SiteCompanion now is available for the public.
SiteCompanion is not just another chatbot solution; it's a dynamic tool that turns your website content into interactive conversations. Whether you're looking to enhance user experience, automate customer support, or streamline information access, SiteCompanion has you covered.